Timeline: Hotel Technology

Hotel technology is the industry’s fastest-moving area. We review the latest products and explore emerging market trends.

• Your Search Results:
• Are your networks a recipe for hospitality success?

  19 October 2018

  Great connectivity is no longer a ‘nice-to-have’ in the hospitality business, it’s now an essential ingredient for success.

• Five network security threats facing hospitality – and how to fight them

  20 June 2018

  
• The lessons of the concierge – mastering omnichannel

  9 October 2017

  
• Developing true guest relationship management

  27 September 2017

  Customer relationship management often falls short for hotel brands – what can be done to create true guest relationship management?

• How can travel companies make the holiday buying process easier?

  22 May 2017

  
• Wanderlust: developing an app for restless explorers

  16 May 2017

  
• Harnessing customer advocacy through CX

  3 January 2017

  
• Past the point of no return – cloud and the hotel industry

  29 December 2016

  Calum McIndoe, Infor Hospitality makes the case that cloud is not only the new norm, but should refine technology thinking in the industry…

• The Bigger Bang for the Buck: Getting the Most Out of a Revenue Management System

  28 November 2016

  
• How to boost customer loyalty in the hotel industry

  19 September 2016

  
• The devil is in the detail: thoughts on customer preferences

  8 April 2016

  
• Harness social media to boost your hotel business in 2016

  21 January 2016