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Monica Or, columnist and Hospitality Consultant at Star Quality Hospitality Consultancy discusses ten top tips of what to do in order to start up your own hospitality business..
This week is Global Entrepreneur Week and according to the Global Entrepreneurship Monitor the UK is the 4th most entrepreneurial economy in the …
Adi Zellner, columnist and Head of Product for WixHotels at Wix.com discusses how the online hotel booking industry has shifted, leaving small hoteliers with a dependency on Online Travel Agencies (OTAs) that has yet to be dealt with..
If you’re a boutique hotelier, and you were to take a quick survey …
Judy Hou discusses how offering a personalised experience for the global traveller is key.
David Collins, columnist and Co-Founder & Group Marketing Director at Great National Hotels and Resorts discusses one of the real success factors for any hospitality business..
Being Halloween, the temptation is to talk about the ‘bogey-man’ the hotel industry is currently facing, from rising tensions in the Ukraine, the threat of …
Nicola Kirk, columnist and Partner and Head of the Hospitality sector at Pitmans LLP discusses the main considerations when acquiring a property..
The acquisition of property or a business with an interest in property can be a complicated and daunting prospect. Extensive research and planning should be undertaken prior to purchase …
Monica Or, columnist and Hospitality Consultant at Star Quality Hospitality Consultancy discusses how independent hoteliers and restaurateurs need to be clear on how they match their products and services to their clients needs.
When I work with independent hoteliers and restaurateurs what always strikes me is how they tend to work …
David Collins, columnist and Co-Founder & Group Marketing Director at Great National Hotels and Resorts discusses a rapidly emerging ‘brave new world’ for hotels.
In my last article ‘Handling Reservations Calls Effectively’ (26 August), I highlighted how that most hotels are challenged by technology due to under-investment.
Typically the hotel’s property …
Judy Hou, columnist and Director General / CEO at Glion Institute of Higher Education discusses the case for soft skills training as a factor for success within the hospitality industry.
The hospitality industry attracts ambitious, career-minded people. However, at Glion -one of the top three institutes of higher education for an …
Judy Hou, columnist and Director General/CEO at Glion Institute of Higher Education discusses the vital – and changing role – of hospitality education in preparing young leaders to deliver a first-class customer experience..
Hospitality is at the heart of the experience economy, explains Judy Hou, columnist and Director General/CEO at Glion …
Judy Hou, columnist and Judy Hou at Director General/CEO discusses the vital – and changing role – of hospitality education in preparing young leaders to deliver a first-class customer experience.
Hospitality is at the heart of the experience economy, explains Judy Hou, columnist and Director General/CEO at Glion Institute of Higher …
Susan Cully, columnist and Managing Director at Marlin Apartments discusses the importance of connectivity in the travel sector.
The demands of consumers in the digital age fluctuate and change faster than we are able to predict. The only way to remain abreast of such rapid evolution is to explore new ideas, …
Andy Speight, columnist and Managing Director at Digital Trip discusses how integrating third party software can be a low cost solution for the travel industry..
It doesn’t matter whether you are a one man operator or a large scale business with staff located across the globe, the current availability of low …