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Monica Or, columnist and Hospitality Consultant at Star Quality Hospitality Consultancy discusses the concerning fact that hospitality businesses are still not fully compliant with the latest regulation on Allergens..
Back in July I wrote about the new Allergen Regulation formally known as the ‘Food Information Regulations EU1169/2011’ which came in to …
Adi Zellner, columnist and Product Lead for WixHotels at Wix.com discusses why an online booking engine is the new must-have—and how to choose the right one.
As traveler preferences and consumer technology change, standard booking methods like phone calls and personal emails have been replaced with 24/7 online tools that combine …
David Collins, columnist and Co-Founder & Group Marketing Director at Great National Hotels and Resorts discusses how things are about to get very interesting for hotels.
With the festivities just about up on us, most of us are in the final planning stages for 2015 combating colleagues for crucial budget whilst …
Susan Cully, columnist and Susan Cully at Marlin Apartments discusses the growing relocation sector driving international visitors to London, and how serviced apartments are readily poised to accommodate this surge..
The appeal of London has been drawing much-wanted international leisure and business guests for years, and has led to our capital …
Monica Or, columnist and Hospitality Consultant at Star Quality Hospitality Consultancy discusses ten top tips of what to do in order to start up your own hospitality business..
This week is Global Entrepreneur Week and according to the Global Entrepreneurship Monitor the UK is the 4th most entrepreneurial economy in the …
Adi Zellner, columnist and Head of Product for WixHotels at Wix.com discusses how the online hotel booking industry has shifted, leaving small hoteliers with a dependency on Online Travel Agencies (OTAs) that has yet to be dealt with..
If you’re a boutique hotelier, and you were to take a quick survey …
Judy Hou discusses how offering a personalised experience for the global traveller is key.
David Collins, columnist and Co-Founder & Group Marketing Director at Great National Hotels and Resorts discusses one of the real success factors for any hospitality business..
Being Halloween, the temptation is to talk about the ‘bogey-man’ the hotel industry is currently facing, from rising tensions in the Ukraine, the threat of …
Nicola Kirk, columnist and Partner and Head of the Hospitality sector at Pitmans LLP discusses the main considerations when acquiring a property..
The acquisition of property or a business with an interest in property can be a complicated and daunting prospect. Extensive research and planning should be undertaken prior to purchase …
Monica Or, columnist and Hospitality Consultant at Star Quality Hospitality Consultancy discusses how independent hoteliers and restaurateurs need to be clear on how they match their products and services to their clients needs.
When I work with independent hoteliers and restaurateurs what always strikes me is how they tend to work …
David Collins, columnist and Co-Founder & Group Marketing Director at Great National Hotels and Resorts discusses a rapidly emerging ‘brave new world’ for hotels.
In my last article ‘Handling Reservations Calls Effectively’ (26 August), I highlighted how that most hotels are challenged by technology due to under-investment.
Typically the hotel’s property …
Judy Hou, columnist and Director General / CEO at Glion Institute of Higher Education discusses the case for soft skills training as a factor for success within the hospitality industry.
The hospitality industry attracts ambitious, career-minded people. However, at Glion -one of the top three institutes of higher education for an …