Timeline: Columnists

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  • Everything in moderation – including regulation.

    David Collins, columnist and Co-Founder & Group Marketing Director at Great National Hotels and Resorts discusses the need for common sense regulation for the hospitality industry..
    In 2008, there was a study which tracked the growth of regulator agencies in 49 countries across 16 different areas, including health, environment and electricity …

  • Are you Living Your Brand Values?

    Monica Or, columnist and Hospitality Consultant at Star Quality Hospitality Consultancy discusses how your brand values will impact everything you do within your organisation..
    Many organisations these days have brand values which are a set of usually 3-5 key areas which the business owner feels are important to have in order …

  • A Social Hotel is a Better Hotel

    Adi Zellner, columnist and Head of Product for WixHotels at Wix.com discusses how small hotels can harness the power of social media to develop their brand and maximize their business.
    We all know social media is an essential component of any hotel’s marketing strategy. But just having an account with the …

  • Serviced Apartments : How To Spot The Good From The Bad

    Susan Cully, columnist and Managing Director at Marlin Apartments discusses how an industry regulator is revolutionising our industry and giving guests third-party reassurance.
    It was revealed last year that London has just 1.6 serviced apartments per 1000 business travellers – and demand is beginning to outstrip supply in the capital.
    This is …

  • What is your vision for the future?

    Monica Or, columnist and Hospitality Consultant at Star Quality Hospitality Consultancy discusses how having a clear vision is the starting point to help you succeed in 2015.
    As we start 2015, a new year is seen as a fresh start for many. So we are setting goals and targets so we …

  • Embracing the Power of Online Reviews

    Adi Zellner, columnist and Head of Product for WixHotels at Wix.com discusses how online reviews can make or break a hotel’s reputation– and what hotel owners can do about it.
    The use of online reviews has reached an unprecedented level of adoption within the hotel industry – becoming nearly universally embraced …

  • Everything you know is wrong.

    David Collins, columnist and Co-Founder & Group Marketing Director at Great National Hotels and Resorts discusses whether or not what we know now about marketing hotels will suffice 12 months from now … or even 6 months from now.
    Everything you know is wrong.
    That’s a bit of a dramatic title …

  • What’s In A Name? Understanding The Confusion About “Serviced Apartments”

    Susan Cully, columnist and Managing Director at Marlin Apartments discusses the confusion within our industry and how, as Industry Leader, Marlin seeks to create a clear differentiation as they look to launch their first apart-hotel in the future..
    I can’t begin to express just how many times I’ve had the following …

  • Staying on top of industry trends

    Judy Hou, columnist and Director General/CEO at Glion Institute of Higher Education discusses the importance of being aware of new trends in the hospitality industry.
    Judy Hou, Director General/CEO at Glion Institute of Higher Education– one of the top three institutes of higher education for an international career in hospitality – …

  • Allergen Regulations came in to force on 13th December 2014 – Do You Comply?

    Monica Or, columnist and Hospitality Consultant at Star Quality Hospitality Consultancy discusses the concerning fact that hospitality businesses are still not fully compliant with the latest regulation on Allergens..
    Back in July I wrote about the new Allergen Regulation formally known as the ‘Food Information Regulations EU1169/2011’ which came in to …

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