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Hilton Bankside to open with OXBO restaurant and Distillery bar
Hilton Worldwide is planning to ‘mark an exciting new generation of Hilton hotels’ with the opening of Hilton Bankside, its first Hilton hotel to open in London since 2006.
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Restaurants urged to invest in mobile-enabled websites to boost sales
Many restaurants are missing out on sales via mobile devices because their websites are not mobile-enabled or they haven’t developed apps.
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China’s HK CTS acquires Kew Green Hotels
Chinese hotel group HK CTS Metropark Hotels has acquired Kew Green Hotels with plans to grow the company in the UK and Europe as well as give the UK business access to the ‘rapidly growing Chinese tourist market’.
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What legal issues to consider before opening a pop-up
Amanda Hurst, associate in the real estate team at Weightmans LLP,
discusses the legal issues to consider when opening a pop-up restaurant or bar. -
Incentives and ease help hospitality operators in fight for customer feedback
Giving incentives to staff and customers for gathering and giving feedback and making it a quick and easy process for all involved are the best ways to capture worthwhile data from customers, according to pub, restaurant and hotel operators.
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How to deal with fake online reviews
Nigel Tait, managing partner at law firm Carter-Ruck
, discusses the steps pub, restaurant and hotel owners can take when faced with fake or libellous online reviews. -
‘Cultural transformation’ at Accor leads to 68% profit rise
International hotel group Accor’s restructuring of its property portfolio and overall ‘cultural transformation’ of the business helped push up pre-tax profits by 68 per cent to 91m Euros in the first half of the year.
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76% of guests would never return to an unclean hotel
An unclean bedroom is said to be the main reason guests would not return to a hotel with 76 per cent of people saying they wouldn’t stay there again if the room had been dirty during their stay.
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Pubs and restaurants back Live Your Life Day
Pub and restaurant groups, including Greene King, Yummy Pubs, La Tasca and Drake & Morgan will be giving out special wristbands and displaying posters on Thursday (30 July) in support of Live Your Life Day.
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