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HOW TO SELL

Workshop: How To Sell

INDUSTRY TIMELINE

Everyday, we monitor the news so you don't have to! We compile the most relevant stories in one place ... in real-time!

  • Friday, October 31st, 2014
  • Trick or Treat

    David Collins, columnist and Co-Founder & Group Marketing Director at Great National Hotels and Resorts discusses one of the real success factors for any hospitality business..
    Being Halloween, the temptation is to talk about the ‘bogey-man’ the hotel industry is currently facing, from rising tensions in the Ukraine, the threat of …

  • Details released for Tulse Hill Hotel

    The Metropolitan Pub Company will open the nine-bedroom Tulse Hill Hotel in south east London at the end of November.

  • Hospitality openings: October 2014

    Our latest roundup of the hottest openings in hospitality include Skye Gingell’s first solo venture Spring, Des McDonald’s Le Chalet, Peruvian restaurants Pachamama and Senor Ceviche, as well as the Crescent Turner hotel in Whitstable.

  • Best Western Cresta Court Scoops North West Business Award

    The BEST WESTERN Cresta Court Hotel in Altrincham, south Manchester, has scooped The Altrincham & Sale Chamber of Commerce business award for Leisure and Tourism 2014.

  • Innserve celebrates Growth 100 Success

    Innserve, the UK’s leading independent drinks dispense service provider, is proud to announce it has been named as one of Yorkshire’s top 100 growing companies. Innserve has experienced growth of 35.9% over the past five years and has been placed at number 35 on the Yorkshire ‘Growth’ 100 list.

  • The Student Hotel to open in the UK

    Amsterdam-based student accommodation provider The Student Hotel plans to open in London, Brighton and Edinburgh after getting significant investment. 

  • Industry Insight: Improving customer service by Peter Hales, Michels & Taylor

    Hotel Business – The number 1 ABC certified trade magazine for the hotel industry across the UK

    In order to improve your customer service, you need to establish what level or type of service you want your customers to experience. This will depend on your brand personality and customer expectations. Once you know this, the next step is to look at how you can train this approach into the team culture so [&hellip

    Hotel Business – The number 1 ABC certified trade magazine for the hotel…

  • Flying Butler launches Westminster apartments

    Serviced apartment provider Flying Butler has opened a new venue in London Westminster.

  • Thursday, October 30th, 2014
  • Mama Shelter to open in UK

    French hotel group Mama Shelter has announced plans to open a site in London after global operator Accor acquired a 35 per cent stake in its capital.

  • Hotel prices drop in London and Glasgow

    Despite the trend for rising prices year-on-year in hotels throughout the UK, overnight costs decreased in London and Glasgow this September, according to hotel.info. 

  • Robert Crook on Interstate and the modern complexity of running a hotel

    Robert Crook is the UK managing director of hotel management firm Interstate. He talks to BigHospitality about the state of the market and the similarities between running a hotel and making a cocktail. 

  • Viewpoint: Robert Crook on Interstate and the modern complexity of running a hotel

    Robert Crook is the UK managing director of hotel management firm Interstate. He talks to BigHospitality about the state of the market and the similarities between running a hotel and making a cocktail. 

  • STARWOOD HOTELS & RESORTS’ STYLISH ALOFT BRAND OPENS IN LIVERPOOL BRINGING A NEW BEAT TO THE HEART OF THE CITY

    Aloft Liverpool brings cutting-edge design to one of Liverpool’s most beautiful

    historical buildings

  • New insight into millennial traveller trends to be unveiled at WTM

    WYSE Travel Confederation to reveal findings from its new Millennial Traveller report during WTM’s first youth travel programme next week.

  • Michael Lloyd appointed Head Chef at Macdonald Compleat Angler, Marlow

    Michael Lloyd, 28, has joined Macdonald Compleat Angler at Marlow, Buckinghamshire, as Head Chef responsible for the stylish, redesigned AA two rosette Riverside Restaurant. He and his team will also be looking after banqueting for both business and private events in the hotel’s function suites and board rooms.

  • Conrad London St. James launches the ‘Movember’ package

    Conrad London St. James, is joining in the fun this November by offering guests the MOVEMBER package in support of those taking part in the annual fund raising event. The package, available when guests book any Friday or Saturday night stay at Conrad London St. James during November will include a set of the new Refinery Collection grooming products (including shaving cream and after shave balm for 1st December…) a dinner at the Blue Boar Bar for two and 2 pints of real ale.

  • McCain Foodservice launches new website

    McCain Foodservice has launched an industry leading new website, providing caterers with an online experience that is tailored to their own unique business requirements.

  • Cho Wong, Supranational Hotels’ Managing Director to speak at WTM London 2014

    London, September 2014 – Supranational Hotels’ Managing Director, Cho Wong, will be a feature speaker at World Travel Market London 2014, on Monday 3rd November at ExCel London.

  • eRevMax launches LIVE, the next generation distribution & business intelligence solution

    Real-time Integrated Management Dashboard to control revenue strategy anytime, anywhere

  • Service is golden at Stanley House

    Four staff members from Mellor-based Stanley House Hotel and Spa are celebrating after receiving an accredited customer service qualification.

    The Welcome Host Gold qualification was awarded to manager of Mr Fred’s restaurant, Stuart Aspin, wedding coordinator, Beth Higson, receptionist, Victoria Lee and senior spa therapist, Chloe O’Malley.

    The course aims to train candidates in service excellence in the hospitality, leisure, travel and tourism sector.

  • Macdonald Compleat Angler to offer conference menu by Michelin-starred Chef

    Hotel Business – The number 1 ABC certified trade magazine for the hotel industry across the UK

    Sindhu by Michelin-starred chef Atul Kochhar opens its doors at Macdonald Compleat Angler in Marlow next week, offering a menu specially designed for conference and business guests. In addition to the modern British menus available in the award-winning Riverside Restaurant, delegates can now experience the very best of traditional Indian cuisine with a contemporary twist. [&hellip

    Hotel…

  • Former Tourism Minister calls for VisitEngland refocus

    Former Tourism Minister and MP for Weston-super-Mare John Penrose has said VisitEngland should be independent from VisitBritain and gradually move away from government funding.

  • Wednesday, October 29th, 2014
  • Clubhouse Group buys Mercure Parkside House Hotel

    Milton Keynes’ Mercure Parkside House Hotel has been sold to Nazim Manji of the Clubhouse Group for around £2.6m.

  • Hotelogix to launch Freemium Cloud PMS at WTM 2014

    Hotel Business – The number 1 ABC certified trade magazine for the hotel industry across the UK

    Cloud PMS provider Hotelogix will be offering a ‘Free Forever’ plan to the public at World Travel Market in London next week. The Freemium Plan is designed for small- and mid-sized hotels to maximise business potential by removing barriers to adopt a cloud-based PMS solution, improving operations and expanding market reach. WTM event visitors can [&hellip

    Hotel Business – The number 1 ABC…

  • Marriott unveils £1.3m high-tech event space

    Marriott has completed a £1.3m renovation of its London Kensington hotel’s meeting facilities to cater for generation X and Y travellers’ technology expectations.

  • Tuesday, October 28th, 2014
  • Highbullen Hotel up for Triple Win at 2014 Devon Tourism Awards

    Highbullen Hotel, Golf & Country Club is proud to announce that it has been shortlisted in three categories at the prestigious 2014 Devon Tourism Awards which will take place in the hotel’s newly opened ‘The Palazzo’ on 19th November 2014.

    The hotel, which came under new ownership in 2012, and since this time has seen £5 million invested in wholesale improvements across the 125-acre Estate, is a finalist for ‘Best Large Hotel’ (over 35 bedrooms), the ‘Taste of Devon Award’ and ‘Dog Friendly Accommodation’ (a new award for 2014).

  • Former Tourism Minister & Seaside Town MP John Penrose calls for Full Independence for Visit England

    As the Triennial Review of tourism quangos Visit Britain and Visit England gets underway, former tourism Minister and seaside town MP John Penrose has written to Triennial Review boss Mark Fisher recommending full independence for Visit England.

  • Hotel Energy joins forces with The Workshop Group.

    Hotel Energy have had a busy year joining forces with The Workshop Group and exhibiting at The Independent Hotel Show with their new Prestige Exhibition System from Quadrant2Design.

  • INDUSTRY FIRST: HOTELOGIX TO LAUNCH FREEMIUM CLOUD PMS AT WTM 2014

    Hotelogix only Cloud PMS provider in hospitality industry to offer a Free Forever plan

  • FRP Advisory appoints Colliers International to market Sheffield’s Best Western Cutlers Hotel

    FRP Advisory, the restructuring and advisory firm, confirms that it has instructed Colliers International as sole selling agent to market for sale the Cutlers Hotel (“Cutlers Hotel” or “the Hotel”) a 3 star, 45 bedroom hotel on George Street in Sheffield City Centre.

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